Legal

Privacy Policy

How Neurula Technologies collects, uses, and protects your information.

Last updated: March 2025

Neurula Technologies ("Neurula", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at neurulatechnologies.com or engage with our services.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

  • Submit our contact or inquiry form (name, email, phone number, company, message)
  • Subscribe to newsletters or updates
  • Apply for a job or partnership opportunity
  • Communicate with us by email, phone, or social media

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

  • IP address and browser type
  • Pages visited and time spent on the site
  • Referring URLs and device information

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Send relevant communications, proposals, or updates (with your consent)
  • Improve our website and service offerings
  • Comply with applicable legal obligations
  • Prevent fraud and maintain the security of our systems

We do not sell, rent, or trade your personal information to third parties.

3. Legal Basis for Processing (UAE & GDPR)

Where applicable, we process your personal data on the following legal bases:

  • Contract: Processing necessary to respond to your inquiry or fulfil a service agreement
  • Legitimate interests: Improving our services and communicating relevant offerings
  • Consent: Where you have given explicit consent (e.g., marketing communications)
  • Legal obligation: Where processing is required by law

4. Data Sharing

We may share your information with:

  • Service providers: Trusted third-party vendors who assist in operating our website or delivering services (e.g., form processing, email delivery), bound by confidentiality obligations
  • Legal authorities: Where required by applicable law or to protect our legal rights

We do not share personal data with advertisers or data brokers.

5. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Contact form submissions are retained for up to 3 years unless you request earlier deletion.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Object to or restrict processing of your data
  • Withdraw consent at any time (without affecting prior processing)

To exercise any of these rights, contact us at admin@neurulatechnologies.com.

7. Cookies

Our website may use cookies and similar tracking technologies to improve your experience. You can control cookies through your browser settings. We do not currently use third-party advertising cookies.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us: