An honest shortlist of EMR systems used by UAE clinics and hospitals — what each is best for, which health exchanges it claims to support, and what it costs where prices are public.
Last updated: 15 October 2026
Disclosure: this guide is published by Neurula Technologies, which makes Neurula Health — one of the systems listed. We have tried to be fair: every competitor fact below links to the vendor's own website or another public source, as checked on 15 October 2026. Vendors change pricing and features often, so confirm details with them directly.
The right EMR depends mostly on where you are licensed and how big you are:
| EMR | Best for | UAE exchange connectivity (as stated) | Public pricing | Trial |
|---|---|---|---|---|
| Neurula Health | UAE clinics, polyclinics and multi-site groups that want EMR, billing and AI documentation from one UAE-based vendor | Built for NABIDH (Dubai) and Malaffi (Abu Dhabi); Riayati scoped per facility | Quote-based | Demo and pilot |
| Clinicea | Single clinics and clinic chains that want transparent per-practitioner pricing | NABIDH integration offered (vendor) | AED 199 / 249 / 349 per practitioner per month (vendor) | 14-day free trial listed |
| Insta by Practo | Facilities ranging from single-speciality clinics to hospitals | Vendor states NABIDH, Malaffi and Riayati compliance | Not published by vendor; Capterra lists from US$40 per user per month (Capterra) | Free demo |
| Pabau | Aesthetic and outpatient clinics in Dubai | States NABIDH compliance; states it does not connect to Malaffi (vendor) | On request (vendor) | No general free trial |
| Oracle Health (Cerner) | Large hospital systems and government health networks | Used by connected hospital networks | Enterprise contracts | — |
| Epic | Large integrated hospital systems | Used by connected hospital networks | Enterprise contracts | — |
Sources linked in each entry. "As stated" means the vendor's own claim; we could not verify exchange connectivity independently because no official public vendor list exists. Checked 15 October 2026.
Best for: UAE clinics, polyclinics and multi-site groups that want EMR, billing and AI documentation from one UAE-based vendor.
Our own platform, so weigh this entry accordingly. Neurula Health combines registration (Emirates ID), scheduling, clinical documentation, e-prescriptions, lab and radiology, billing, insurance claims and a patient portal in one cloud platform on UAE-region infrastructure. Its distinguishing points are a team headquartered in Abu Dhabi, Arabic and English workflows, a stated 6–10 week go-live, and native pairing with Neurula Scribe for AI documentation. It does not publish list prices.
Best for: Single clinics and clinic chains that want transparent per-practitioner pricing.
A cloud clinic-management system hosted on Microsoft Azure, aimed at clinics, polyclinics and chains. Clinicea is one of the few vendors in this market that publishes prices: Starter, Pro and Enterprise plans at AED 199, 249 and 349 per practitioner per month, with paid add-ons such as lab, pharmacy and a patient portal. It markets a NABIDH integration service; we did not find a Malaffi claim on its site.
Best for: Facilities ranging from single-speciality clinics to hospitals.
Practo's hospital and clinic platform, from a company headquartered in India. The vendor website states compliance with all three UAE exchanges — NABIDH, Malaffi and Riayati — and says more than 85 facilities are Malaffi-compliant on its platform. Pricing is not on the vendor site; a third-party listing quotes per-user pricing with minimum user counts.
Best for: Aesthetic and outpatient clinics in Dubai.
A practice-management and EMR platform with a strong following in aesthetics. Pabau describes itself as NABIDH-compliant, built to the DHA HL7 v2.5.1 specification, and is unusually clear that it does not connect to Malaffi — so it fits Dubai clinics better than Abu Dhabi ones.
Best for: Large hospital systems and government health networks.
The enterprise EHR behind several of the UAE's largest networks: SEHA selected Cerner Millennium, Mubadala Health runs Oracle Health on Oracle's Dubai cloud region (Oracle), and Emirates Health Services' Wareed system runs on Oracle EHR. It is built for hospital scale, not for a five-doctor clinic.
Best for: Large integrated hospital systems.
Dubai Health (formerly the DHA's hospital network) has run Epic since 2017 and reached Epic's highest Gold Stars level in 2025 (Dubai Health). Like Oracle Health, it suits large health systems with in-house IT teams rather than independent clinics.
MedicoPlus, MediMate247, SimplexHIMES and Unite EHR also appear on UAE shortlists and make NABIDH, Malaffi or Riayati claims in third-party listings. We could not confirm those claims or prices on the vendors' own websites, so we have left them out of the table above.
For the full evaluation framework, read our UAE EMR buyer's guide. Also comparing AI scribes? See AI medical scribes for UAE clinics compared.
It depends on your emirate and size. Large hospital networks use enterprise systems such as Oracle Health (SEHA, Mubadala Health, Emirates Health Services) and Epic (Dubai Health). Clinics and multi-site groups usually choose cloud platforms such as Neurula Health, Clinicea, Insta by Practo or Pabau, based on their exchange connectivity, pricing and local support.
There is no official public list. Insta by Practo states Malaffi compliance, Neurula Health is built for Malaffi data sharing, and Pabau states that it does not connect to Malaffi. Ask any vendor for a live Abu Dhabi reference facility.
The DHA does not publish a list of connected vendors. Neurula Health, Clinicea, Insta by Practo and Pabau all state NABIDH support or integration on their websites. Ask for a live Dubai reference before you sign.
Few vendors publish prices. Clinicea lists AED 199–349 per practitioner per month; a third-party listing quotes Insta by Practo from US$40 per user per month. Enterprise systems are priced by contract. Always compare all-in year-one cost, including implementation and training.
Not yet. Neurula Health is quoted per facility based on sites, users and modules. Book a demo for a written quote.
Book a 30-minute demo and we'll answer all five questions above for your facility — in writing.